Terms and Conditions for Website Membership

IMPORTANT NOTICE TO ALL PURCHASERS

Please click on the button marked "I Accept" at the end of the Terms if you accept them. Please understand that, if you refuse to accept the Terms, you will not be able to Register or order any Products from the Site.

1. INTRODUCTION AND SCOPE

1.1 This website at www.robustdetails.com (the 'Site') is owned and operated by Robust Details Limited ('RDL'), which is a private limited liability company incorporated under English law (company number 04980223).

1.2 The term 'Member' refers to an individual or business that has registered his/her/its details to become a member of the Site.

1.3 The terms and conditions set out in this document (the 'Terms') apply to all Members. References to 'you', 'your' and 'User' are to any Member, and references to 'we', 'us' and 'our' are to RDL.

1.4 The Terms are in addition to our Privacy Policy which you should also read before deciding whether to register as a Member. By registering as a Member, you are deemed to have agreed to both documents.

1.5 Members are able to make online purchases via the Site. Such purchases are also covered by our Terms and Conditions for Online Sales which you should also read before deciding whether to purchase a product via the Site.

IMPORTANT NOTICE TO ALL MEMBERS

By registering as a Member you are deemed to have read and accepted the Terms. We reserve the right to change the Terms, our Privacy Policy and/or any content on the Site without notice. You should visit this page regularly to review any updates to the Terms because they govern the terms of your Membership.

2. DATA PROTECTION

2.1 We are required by the Data Protection Act 1998 ("the Act") to follow strict procedures to protect customer information. We have a current registration (number Z8604214) in the Data Protection Register that is maintained under the Act. For further details about the Act see the Information Commissioner's website.

2.2 Our use of personal information supplied by you when you use this Site is governed by our Privacy Policy which can be found on the Site, and which you should read.

3. USE OF MATERIAL

3.1 All copyright, trade marks (including the trade marks "Robust Details" and 'RDL') and all other intellectual property rights throughout the world in or relating to the Site are and shall remain our property or, where applicable, are reproduced by us with the permission of the rights-owner. All such rights are strictly reserved.

3.2 You may browse the contents, use any facilities, print off one copy of, and download extracts from, any page(s) from our Site for your personal reference and you may draw the attention of others within your organisation to material posted on our Site, provided that our status (and that of any identified contributors) as the authors of material on the Site is acknowledged. But you may not without our prior written permission:

  • alter the paper or digital copies of any materials you have printed off or downloaded in any way;

  • use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text;

  • remove any copyright or trade mark notices from any such material;

  • modify, reproduce, display, distribute, sell or use any such material for any commercial or business purpose.

3.3 If you print off, copy or download any part of the Site in breach of any Term, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials that you have made.

4. ACCESSING THE SITE

4.1 Access to the Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service provided on it without notice.

4.2 You are responsible for making all arrangements necessary for you to have access to the Site. You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of the Terms, and that they comply with them.

4.3 We aim to update the Site periodically, and we may change its content at any time. If the need arises, we may suspend access to the Site, or close it indefinitely. Any of the material on the Site may be out-of-date at any given time, and we are under no obligation to update such material.

5. SITE SECURITY

5.1 You may not use the Site in any way other than as specifically authorised by us, and you must not misuse or interfere with the Site, host or network and/or that of any User in any way by (for example):-

  • gaining unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site;

  • overloading the Site;

  • sending unsolicited postings to the Site;

  • attacking the Site via a denial-of-service attack or a distributed denial-of-service attack;

  • knowingly introducing viruses, Trojans, worms, logic bombs, or other material which is malicious or technologically harmful; or

  • using or attempting to use any device that will access data or accounts, or decipher, disassemble or re-engineer any of the software used by the Site, other than acknowledged third party web browsers (such as Microsoft Explorer and Netscape Navigator).

5.2 Any breach of any of the above prohibitions will be a serious breach of the Terms that will entitle us immediately to terminate your access to the Site and your Membership, and may constitute a criminal offence under the Computer Misuse Act 1990. We may report any such offence to the relevant law enforcement authorities in which case we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.

5.3 It is your responsibility to use suitable anti-virus software on any material that you may download/upload from or to the Site and to ensure the compatibility of such software with your equipment.

6. USER REGISTRATION, INFORMATION AND PASSWORDS

6.1 You do not have to register as a Member of the Site to access the non-Member information and material held on the Site, but you may find added benefits in doing so.

6.2 "Username" and "Password" mean the username and password respectively that Members must create pursuant to the Terms and Conditions for Website Membership.

6.3 When you register with us to access the Members area, you will be asked to provide a username and password and supply certain information including a valid e-mail address. You must provide us with accurate and complete registration information. Each registration entitles a single User only (or, if registering on behalf of a business, one User authorised to do so by and for the purposes of that business, unless otherwise specified by us) to use the Site. Use of information that we obtain from your registration is governed by our Privacy Policy. It is your responsibility to inform us as soon as practicable of any changes to information that you have submitted to the Site which renders it inaccurate or misleading, and further details of how to do this are set out in our Privacy Policy.

6.4 You are responsible for the security and confidentiality of your information, and of any password whether supplied by us or by you. The password must not be disclosed by you to any third party not authorised by us. You are responsible for all uses of your account or password whether authorised by you or not. You agree to inform us, by e-mail to administration@robustdetails.com , of any unauthorised use of your account or password as soon as you discover any such misuse or potential misuse.

6.5 We reserve the right to disable any password or user identification code, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any Term.

6.6 Where we discover misuse, or abuse of Memberships, we reserve the right to suspend the Membership whilst investigations are made. The Membership may then be reinstated or withdrawn at our discretion.

7. LIMITATION OF LIABILITY

PLEASE READ THIS SECTION CAREFULLY

7.1 This section sets out our entire liability (including any liability for the acts or omissions of our employees, agents and sub-contractors) to you in respect of your Membership and/or the Terms.

7.2 You agree and acknowledge that, to the fullest extent permitted by applicable law, we provide the Site only on an 'as is', 'with all faults' basis, and that we expressly disclaim and exclude all guarantees, conditions, warranties, representations and other terms that might otherwise be implied by legislation, common law or equity with respect to:

1) the Site and content contained on the Site;

2) the condition, quality, performance, accuracy, suitability, fitness for purpose, completeness, or freedom from viruses of the Site;

3) your ability to use the Site or that it will be available in its current or any other format; and

4) the truth, accuracy, or completeness of any material on the Site.

7.3 Except for liability for death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law, we hereby disclaim and exclude to the fullest extent permitted by applicable law all liability (whether in tort (including negligence), contract, equity or otherwise), for any indirect, consequential, secondary or special loss or damage whatsoever and howsoever incurred (whether or not forseeable, and even if such loss or damage results from a deliberate breach by us of the Terms), including but not limited to:-

  • loss of income or revenue

  • loss of business or business opportunity

  • loss of profits or contracts

  • loss of anticipated savings

  • loss of data

  • loss of goodwill or injury to reputation

  • waste of management or office time.

This includes liabilities arising out of or in relation to or in connection with:

  • your access to or use of or inability to use the Site or your Membership, or the unavailability of the Site;

  • any content, information or material that you upload or download or transmit through the Site;

  • any modification, suspension of or discontinuance of the Site;

  • the transmission or reception of information or material of whatever nature by, about or to you;

  • loss or damage resulting from your failure to comply with any Term;

  • any decision by you to use, post, submit, remove or alter information and material on, to or from the Site;

  • any dealings whatsoever between you and a third party accessed on or via the Site;

  • any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure of the Site;

  • any content or material appearing on the Site or from any action or decision taken by you as a result of using the Site; or

  • any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any material posted on it, or on any website linked to it.

8. LINKS FROM THE SITE

8.1 The Site may contain links to other websites that we believe will or may be of interest to you. You acknowledge that we are not responsible for and have no control over the content or material of such websites, the operators of which do not necessarily have any association with us.

9. Links to the Site

9.1 You may link to the home page of the Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

9.2 You must not establish a link to the Site from any website that is not owned by you.

9.3 The Site must not be framed by you on any other website, nor may you create a link to any part of the Site other than the home page. We reserve the right to withdraw linking permission without notice.

10. VARIATIONS

10.1 We may revise the Terms at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in the Terms may also be superseded by provisions or notices published elsewhere on the Site.

11. NOTICES

11.1 Any notice to be given under the Terms by us to you or vice versa shall be in the form of an email and shall be deemed to be served:

in the case of us communicating with you, twelve hours after we send an e-mail to the e-mail address specified by you during registration or to any changed e-mail address subsequently notified to us; and

in the case of you communicating with us, twelve hours after an email is sent by you to administration@robustdetails.com

11.2 Applicable laws require that some of the information or communications that we send to you should be in writing. When using the Site, you accept that communication with us will be mainly electronic. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

12. LAW AND JURISCTITION

12.1 The Terms shall be governed by and construed in accordance with the laws of England and Wales, and all disputes arising in connection with them shall be submitted to the exclusive jurisdiction of the English courts, save that we retain the right to bring proceedings against you for breach of any Term in your country of residence or any other relevant country.

13. PRIVACY POLICY

Please refer to our Privacy Policy .

14. ONLINE SALES

14.1 Please refer to our Terms and Conditions for Online Sales/

15. CONTACT DETAILS

15.1 If you have any questions or concerns regarding the Terms, please contact us by emailing administration@robustdetails.com, or by writing to us at:-

Robust Details Limited

Davy Avenue

Knowlhill

Milton Keynes MK5 8NB

United Kingdom

Further contact details are given on the Site.